Identification

We must verify your identity before we can complete your purchase. This requires the production of at least one valid non-expired government issued photo identification and a second piece of identification bearing the same name. Obviously, the two most popular choices for picture identification are a driver’s license and a passport. If you do not have either, you can obtain a Provincial Identification Card from any registry office. This card looks the same as a driver’s license except it has a different background color and uses the words “Identification Card”. The second piece of identification can be another piece of government issued identification or in most cases a major credit card. If you do not have these forms of identification, please contact us to determine what identification you do have that may be acceptable. The identification required from you is based on Lender requirements and the Law Society of Alberta.

We are now required to use a digital ID verification system for video signing appointments when clients are not able to attend our office for document signing. We use Treefort for our digital ID verifications. A text message from Treefort is sent to each client. You will be required to click on the link in the text message and follow the instructions. You must have a valid driver’s licence or passport for your government issued ID.  The secondary piece may be another government ID or AB health card.  While the Law Society has made this a mandatory practice for video signing appointments, we are implementing it for all real estate files, whenever possible, for the extra protection it provides for all parties.